Returns & Exchanges
At VAPE PENS FOR, we stand behind the quality of our electronic devices and offer a 30-day return window for unused, unopened products in their original packaging. Please note that for hygiene and safety reasons, e-liquids and used heating elements are not eligible for return unless a technical defect is present.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of the reason for the return to receive your Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the electronic device back in its original manufacturer box with all included accessories and manuals, ensuring it is securely padded for transit.
- 3.Affix Shipping Label
Attach the provided prepaid shipping label or your own trackable shipping method to the outside of the package, clearly marking the RMA number on the box.
- 4.Inspection and Refund
Once our technicians verify the item's condition and functionality, your refund or exchange will be processed within 5-7 business days to your original payment method.